Privacy Policy
registered in Pro consumer under No. 11/2025
Introduction
Thank you for using Safe Pick Up. Your privacy is crucial for us, and this policy explains what information we collect and how we use it.
1. Data that we collect
data provided directly by the user: they are general data depending on the type of profile. In the case of parents or guardians, educational center administrators and teaching staff the app collects data such as the name, surname, sex (optional), email, mobile phone, password, identity number (card or passport), photo identity number (optional) and profile photo (optional).
The exclusive profile for parents or guardians collects additional data such as information from one or more direct dependents (children): name, surname, sex (optional), date of birth and profile photo (optional). nom nn sex (optional) Profile photo (optional). List of sections. We can use technologies such as the local storage of the device or cookies to improve the user experience. This type of data is used only when the delivery process (drop off) or collection (pick up) begins until the trip or failing, until the process is canceled by the user .. Safe Pick UP does not store data related to user positioning (length /latitude or trajectory) in order to protect personal information.
2. Use of information
Provide the service: We use your information to process your registration and authenticate. Safe Pick Up only shares the information registered with the educational center associated with your account to provide a quality service with the highest safety standards.
The information collected is used to calculate the distances and times related to the pick up. We store the positioning or location of the educational centers to guarantee the correct estimate of time and distance during the user's route with the objective of ensuring the efficiency and effectiveness of the collection or delivery, providing a safe and reliable service for all those involved.
Communication: We will send you emails or notifications related to the service, updates and ads. Information sharing
In no case do we sell, rent or disseminate personal data to third parties for commercial purposes. We take the appropriate technical and organizational measures to guarantee the security of the information of our users, protecting it against unauthorized access, alterations, losses or destruction.
With consent: We can share your information with third parties only if you give us express consent. We can only disseminate your information in compliance with our legal obligations and in response to a judicial requirement or any request made by an authority that the law enhances for these purposes.
4. Security
Measures: We implement adequate security measures to protect against access, dissemination, dissemination or destruction of your personal information. These measures consist of the use of encryption protocols, user authentication and safe data storage. and we will take the necessary measures to mitigate any possible damage.
5. Your rights
Access and correction: You have the right to access your personal information at any time and correct it if you consider it incorrect or incomplete. You can do it through the application or contacting us directly. To exercise this right, it simply sends a request to our support team through support@zergrupo.com
claims: if you consider that we have not fulfilled your rights in relation to your personal information, you have the right to submit a claim before the corresponding data protection authority, as well as before the administrative instances created, according to current legislation.
6. Compliance
Regulatory compliance: SAFE Pick Up undertakes to comply with Law No. 172-13 on Protection of Person From the Dominican Republic, we will request your consent before sending you commercial communications. You will have the option to choose not to receive these messages at any time. If you decide not to receive future communications, we will respect your choice and stop sending you commercial information. Changes to this policy
Updates: We can update our privacy policy periodically. If we make significant changes, we will notify you.
8. Similar cookies and technologies
Use: We use similar cookies and technologies to recognize when you return to our application and customize your experience.
9. Contact
If you have questions about this privacy policy or our information processing, contact us to support@zergrupo.com
registered in Pro Consumer under No. 11/2025